At LA Timepieces, our commitment to you extends well beyond the initial purchase. We believe that owning a luxury timepiece is a long-term relationship, and we're here to ensure that your experience remains exceptional throughout your watch's lifetime.
Dedicated Customer Service
Our team is always available to assist with any questions or concerns you may have after your purchase. Whether you need guidance on how to care for your watch, help with warranty claims, or advice on future upgrades, we’re just a call or message away.
Comprehensive Warranty
We treat every timepiece with the utmost care and offer a comprehensive warranty for your peace of mind. All purchases come with a complimentary one-year warranty that covers any manufacturing defects and additional service needs. For extended protection, you can purchase our Extended Warranty package, which includes servicing and polishing.
Warranty Restrictions
Our warranty does not cover any damages or issues resulting from misuse, unauthorized opening of the watch, or service performed by third parties. Any attempt to open, modify, or repair the watch by anyone other than an authorized service provider will void the warranty. LA Timepieces reserves the right to assess and determine warranty eligibility based on these conditions.
Repair and Servicing
Should your watch require any repairs or maintenance, our expert technicians are here to provide the necessary care. We offer professional servicing, polishing, and repair options to keep your timepiece in optimal condition.
Trade-Up Program
If you decide to upgrade your watch in the future, we offer a trade-up program that allows you to trade in your current timepiece towards the purchase of a new one. This ensures that you can always enjoy the latest in luxury horology.
Peace of Mind with Ongoing Support
We’re committed to ensuring that your luxury watch continues to perform perfectly. From routine maintenance reminders to answering any questions that arise, our ongoing support is designed to give you peace of mind long after your purchase.
